Experience a Live AI Employee
Call a Business-Specific AI Employee built for a real personal injury law firm and hear how it represents the practice.
Business-Specific AI Employee Capabilities
See how a customized AI Employee handles real customer conversations, business knowledge, and workflow execution.
Now viewing: Cellino Law — Call a Business-Specific AI Employee built for a real personal injury law firm and hear how it represents the practice.
Cellino Law
Personal Injury Law
- Detecting caller intent
- 2Searching verified case knowledge
- 3Assessing case urgency
- 4Collecting intake information
- 5Identifying new vs existing client
- 6Creating CRM intake record
- 7Scheduling attorney consultation
- 8Notifying intake team
- Greeting caller300ms
- 2Understanding the legal issue—
- 3Checking immediate safety—
- 4Determining case urgency—
- 5Collecting intake information—
- 6Identifying new or existing client—
- 7Answering office and case questions—
- 8Scheduling a consultation—
- 9Preparing intake for attorney review—
- 10Ready for firm follow-up—
During a live deployment, completed requests can be automatically sent into the firm's CRM, case-management platform, calendar, document system and internal workflows, depending on the firm's existing software and approved integrations.
Business-Specific AI Employee Capabilities
Everything your AI Employee can do out of the box — trained on your business, integrated into your workflow, and ready to serve your customers.
Multilingual Support
- English
- Spanish
- Additional languages
24/7 Customer Communication
- Voice
- SMS
- Chat
Appointment Management
- Book
- Reschedule
- Cancel
Lead Qualification
- New customers
- Existing customers
- Priority routing
CRM Integration
- Create records
- Update records
- Conversation summaries
Workflow Automation
- Intake
- Documents
- Notifications
- Follow-ups
Business Knowledge
- Policies
- Services
- Staff
- Locations
Human Escalation
- Warm transfer
- Emergency routing
- Staff notifications
- Caller Connects
- Intent Detected
- Case Knowledge Retrieved
- Intake Qualified
- Consultation Scheduled
- CRM Updated
- Confirmation Sent
- Attorney Notified
Not sure what to ask?
Try one of these real customer questions with Cellino Law.
More Industries. More AI Employees.
Additional public demos are launching soon across the industries we actively serve.
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Demo Notice
This public demonstration showcases the conversational experience of an Elevate Automations Business-Specific AI Employee configured for a personal injury law firm.
For privacy, security and demonstration purposes, this public demo is intentionally not connected to any live CRM, case-management platform, calendar, scheduling system, document-management system or other private business software.
Because of this, some production capabilities are intentionally not demonstrated during the public demo.
- Returning-client recognition
- Retrieving real client records
- Retrieving real case information
- Live CRM updates
- Case-management synchronization
- Secure document uploads
- Calendar synchronization
- SMS confirmations
- Email confirmations
- Attorney and staff routing
- Automated task creation
- Internal workflow automation
- Recognize returning clients after secure verification
- Retrieve authorized client and case information
- Create and qualify new legal leads
- Schedule consultations
- Route callers to the correct attorney or department
- Generate transcripts and call summaries
- Update the firm's CRM or case-management platform
- Send secure document-request links
- Send SMS and email confirmations
- Create follow-up tasks
- Synchronize approved calendar events
- Integrate with the firm's existing phone system
- Automate repetitive legal workflows
"Capabilities in a live deployment depend on the client's existing software, integration access, security requirements and the customized workflow built specifically for the business."
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